New York Sports Club - Incorrect Charges on Credit Card


I was offered a monthly membership of $69.95 and 1 month free.

I was charged $89.95 for that month that was supposed to be free and have been charged $89.95 monthly ever since for the past 3 months.

I have tried to get a refund from them and they do promise me that I will see the refund.

However, that has not been the case and I'm still waiting for my refund since 2 months. I have called and emailed them atleast 10 times and always get the runaround from them. This is not the way to treat a customer - promising him a certain price and not charging that price. Promising refund and not giving it.

Monetary Loss: $189.

New York Sports Club - Autorenewal membership, hidden fees, cancellation problem

New York City, New York 0 comments

I have been trying to cancel my membership since last year. I have written proof (receipt) for cancellation, various emails confirming that I do not owe any further payments, that the balance on account is $0.00.

And yet, I keep receiving collection letters and calls. The membership services (hard to get a hold of on the phone) at NYSC tell me on the phone that my membership is cancelled, balance is $0.00, but the club keeps trying to run the charges on my credit card.

I've filed a complaint with credit card against NYSC, too. It was resolved, I owe nothing, yet I CONTINUE TO BE HARRASED BY NYSC AND THEIR THIRD PARTY COLLECTIONS.

Review about: Member Dues.

Monetary Loss: $6.

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